Official vs789 Documents

Vs789 Privacy Policy — Your Personal Data Protection

Your privacy is our priority. This Privacy Policy transparently explains how vs789 collects, uses, stores, and protects your personal information every time you use our platform.

Last updated: 1 January 2026

Why Your Data Is Safe at vs789

Vs789 invests seriously in its data security infrastructure. Here are the six key pillars that safeguard the personal information of every member.

256-bit SSL Encryption

All data transmitted between your device and vs789 servers is protected by industry-grade 256-bit SSL encryption — the same standard used by major financial institutions.

No Third-Party Data Sales

Vs789 does not sell, rent, or share your personal information with any third party for marketing purposes without your explicit prior consent.

KYC — Secure & Controlled

Your KYC documents are stored in a strictly controlled storage environment with access limited to authorised personnel only. All processing complies with data protection laws.

Secure Servers & Backups

Your data is stored in data centres protected by multiple layers of physical and digital security. Automatic backups ensure no data is lost even in the event of an unexpected incident.

Privacy Controls in Your Hands

You have the right to access, correct or request deletion of your personal data. All privacy requests are handled by our team within the timeframe required by law.

Malaysia PDPA Compliance

Vs789 is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out in accordance with the principles set out under the Act.

1 Introduction

Welcome to the vs789 Privacy Policy. This document transparently and thoroughly explains how the vs789 platform ("we", "Platform") collects, uses, stores, discloses, and protects your personal information ("Data") when you access or use our services at vs789.plus.

Vs789 is committed to protecting the privacy of every member and user of our platform. We take this responsibility seriously and apply industry best practices in data management. All data processing is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable related legislation.

By accessing or using the vs789 platform — including the website, mobile app and any related services — you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

This Privacy Policy is to be read together with Terms and Conditions vs789. Both documents together form a comprehensive agreement between you and our platform.

2 Information We Collect

Vs789 collects various categories of information to enable us to provide you with a secure, seamless, and high-quality service. The following are the types of data we collect:

2.1 Information You Provide Directly

  • Registration information: Full name, date of birth, identity card number (MyKad), email address, phone number, and password.
  • KYC Documents: A copy of your identity card, passport, or other official identification document as requested during account verification.
  • Financial information: Bank name, bank account number, account holder name, and digital wallet details for deposit and withdrawal purposes.
  • Support communications: Any messages, inquiries, or complaints you submit to the vs789 customer support team.

2.2 Information Collected Automatically

  • Technical data: IP address, device type, operating system, browser type and language settings.
  • Usage data: Pages visited, session duration, in-platform actions, games played and betting history.
  • Cookie data: Session cookies, preference cookies, and analytics cookies that help us understand user behaviour in aggregate.
  • Location data: General location information based on IP address for the purpose of verifying permitted geographic regions.

2.3 Information From Third Parties

In certain circumstances, we may receive information about you from third-party service providers working with us, including identity verification providers, payment processors and fraud prevention service providers. All information received from third parties is used solely for the purposes stated in this policy.

Vs789 does not collect sensitive information such as biometric data, medical records, or religious information unless specifically required by applicable law.

2.4 Summary of Data Types & Purposes

Data Categories Example Primary Purpose
Identity Name, IC, date of birth Account Verification & KYC
Contact Email, phone number Communication & notifications
Financial Bank account, digital wallet Deposits & Withdrawals
Technical IP, device, browser Security & fraud prevention
Usage Game history, wagering Experience personalisation & compliance
Location Country / region (via IP) Geographic Region Verification

3 How We Use Your Data

Vs789 uses the information collected for legitimate and necessary purposes to operate the platform effectively. We do not process your data for any purpose not stated here without first obtaining your additional consent.

  • Service provision: Enables you to register, login, make deposits, play, and withdraw smoothly.
  • Identity verification: Conducts KYC processes to verify the identity of every member and meet legal compliance requirements.
  • Security & fraud prevention: Identifies and blocks suspicious activity, fraud attempts, and multiple-account usage.
  • Customer Support: Processes inquiries, complaints, and assistance requests submitted to our team.
  • Service-related communications: Sends transaction notifications, account security updates, and important service information.
  • Marketing (with consent): Sends promotional information, bonus offers, and exclusive campaigns — only if you have consented to receive marketing communications.
  • Platform improvements: Analyses aggregated usage data to improve the user experience, platform performance, and interface design.
  • Legal compliance: Fulfils obligations under Malaysian law, including the PDPA, anti-money laundering (AML) legislation, and regulatory body requirements.

You can stop receiving marketing communications at any time by contacting our customer support or using the unsubscribe link in promotional emails.

4 Information Sharing

Vs789 does not sell your personal information to any third party. However, there are limited situations where we need to share your data with other parties in order to deliver our services properly.

4.1 Trusted Service Providers

Vs789 partners with third-party service providers that have undergone rigorous security assessments. These include:

  • Payment processors and financial gateways for handling deposits and withdrawals.
  • Identity verification service providers for the KYC process.
  • Cloud infrastructure and hosting providers that store platform data.
  • Analytics service providers that help us understand platform performance.
  • Fraud prevention and cybersecurity service providers.

All these service providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.

4.2 Legal Requirements

Vs789 may disclose your personal information if required by law, court order, regulatory body directive, or lawful Malaysian government authority. This includes disclosures for the purposes of financial crime investigation, anti-money laundering, or fraud prevention.

4.3 Protection of vs789's Rights

We reserve the right to disclose information as necessary to protect the rights, property or safety of vs789, other users or the public, including in the course of legal proceedings.

Vs789 never shares your personal data with third-party advertisers for targeted advertising purposes without your clear and explicit consent.

5 Cookies & Tracking Technologies

Vs789 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, user sessions and security. These cookies cannot be disabled.
  • Preference Cookies: Saves your settings such as preferred language and display preferences for a more convenient experience.
  • Analytics Cookies: Collects anonymised usage data to help us understand how users interact with the platform and make improvements.
  • Security Cookies: Helps identify suspicious activity and protects your account from unauthorised access.

5.2 Cookie Controls

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality and your user experience. For more information on managing cookies, refer to your browser's documentation.

6 Data Security

Vs789 implements a range of robust technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

  • 256-bit SSL/TLS encryption for all data transmissions between your device and our servers.
  • Encryption of sensitive data in databases using industry-standard encryption algorithms.
  • Role-based access controls ensure that only authorised staff can access data relevant to their responsibilities.
  • 24/7 security monitoring and automated intrusion detection systems.
  • Two-factor authentication (2FA) for access to sensitive internal systems.
  • Regular security audits conducted by internal security teams and independent third parties.
  • Ongoing information security training for all staff who handle user data.

While we take all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in keeping your account secure — keep your password confidential, enable two-factor authentication, and promptly report any suspicious activity.

7 Data Retention Period

Vs789 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable Malaysian law.

  • Active account data: Retained for the duration your account remains active and in use.
  • KYC Data: Retained for a minimum of 7 years after account closure in accordance with anti-money laundering legal requirements.
  • Transaction records: Retained for 7 years for accounting and compliance audit purposes.
  • Support communication logs: Retained for 3 years after case resolution.
  • Analytics cookie data: Retained for a maximum of 13 months.

Upon expiry of the retention period, your data will be securely deleted or anonymised in accordance with our established data disposal procedures.

8 Your Rights Under PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by vs789:

Right of Access

You have the right to request a copy of the personal data we hold about you and information on how it is used.

Right to Rectification

You have the right to request correction of any data about you that is inaccurate, incomplete or outdated.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances while a dispute is pending resolution.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, contact our privacy team via email at [email protected]. We will process your request within 21 business days in accordance with PDPA requirements.

9 Children's Data

Vs789 services are strictly for individuals aged 18 and above. vs789 does not knowingly collect, process, or store any personal information from individuals under the age of 18.

If we find that we have inadvertently collected data from a minor, we will take immediate action to delete that data and close the associated account. Parents or guardians who believe their child has registered at vs789 without authorisation are urged to contact us immediately.

10 Privacy Policy Amendment

Vs789 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or technological developments. Any material amendments will be communicated to you via:

  • Notices prominently displayed on the vs789 platform homepage.
  • Email notification to your registered email address at least 7 days before amendments take effect.
  • In-app notifications on the vs789 mobile app.

Continued use of the vs789 platform after the effective date of any amendment is considered your acceptance of the updated Privacy Policy. The "Last updated" date at the top of this document always reflects the latest version currently in effect.

11 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how vs789 handles your personal data, please contact us through the following channels:

  • Privacy Email: [email protected] — for all inquiries related to data protection and data subject rights requests.
  • Live Chat Support: Available 24/7 directly on the vs789 platform for immediate assistance.
  • General Support Email: [email protected] — for general inquiries related to accounts and services.

We aim to respond to all privacy-related inquiries within 3 business days, and to process formal data rights requests within 21 business days in accordance with Malaysia's PDPA.

For more information regarding platform usage rules, please refer to Terms and Conditions ours. For responsible gaming guidance, visit the Responsible Gaming. FAQs can be found at FAQ ours.

The vs789 privacy team monitors the privacy email every business day. Responses are typically received within 1–3 business days for general inquiries.

Your Data Is Safe. Join vs789 With Confidence.

Vs789 safeguards your personal information with industry-grade encryption and full PDPA Malaysia compliance. Register today and enjoy a safe and enjoyable betting experience.

For adults aged 18 and above only. Please play responsibly.

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